Have you changed the battery of your Blink camera? If yes, then you might also face several issues with the Blink camera such as unresponsive behavior.
This issue is populating widely on different popular forums and I have also been a victim of this a few weeks ago. When I changed the battery of my Blink camera, over some time after 2-3 days, the camera suddenly stopped working.
Moreover, I found it being disconnected from the sync module which lends it in an unusable state.
How did I manage to solve this issue? I will share some of the pro tips that will lead you to fix this issue.
Make sure, the batteries are fully charged and correctly placed inside the battery. Reboot the devices, the sync module, the Blink camera, and the WiFi router. Try to reconnect the camera to the sync module. Also, do consider updating the Blink app and the camera firmware.
Blink Camera Not Working After Battery Change (Try these Fixes in Detail)
Let’s start the troubleshooting process with the help of these proven fixes. Follow them one by one until you solve the Blink camera not working issue,
- Power cycle Blink camera and Sync module
- Reconnect the Blink camera to the Sync module
- Try To Refresh Network Connections
- Check the Range
- Remove and Re-add the Blink camera from the Blink app
- Update the Blink app
- Update the Camera Software/Firmware
- Factory Reset the Blink camera
Power cycle Blink camera and Sync module
The power cycle is the same as rebooting the device but a bit enhanced in coping with issues. Many software-related issues can be easily solved by the power cycle method.
This is the reason why to opt for this method at the start of the troubleshooting process.
Power cycle Blink camera
- Take off the back cover and then remove the batteries from the camera.
- Wait for about 2 minutes and then re-insert the batteries in the camera. Make sure, the batteries are placed properly inside the camera.
Power cycle Sync Module
- You can easily power cycle the sync module by unplugging the power cable from it.
- Wait for several minutes and then plug in the power cable again.
After completing the power cycle process, now Power ON both devices and see if the issue is solved or not.
Reconnect the Blink camera to the Sync module
If the Blink camera is not working, there is a high chance of a connection issue. The connection between the Blink camera and the sync module might not be stable.
Hence, you should reconnect the camera to the Sync module and see if it works.
- Launch the “Blink app” on your smartphone.
- Next, go to the “Camera/Device Settings” menu.
- Now, you need to select the desired camera that is not working.
- Finally, tap the “Reconnect” or “Add device” option and follow the on-screen instructions to reestablish the connection between the Blink camera and the Sync module.
Try To Refresh Network Connections
The Blink camera stops working if the network connection is not stable. Hence, you need a stable network connection to let the Blink camera work seamlessly.
If you see the green light that starts blinking on the Blink camera indicates a network issue such as being unable to find a stable network connection.
You should also consider power cycling the router/modem. Refreshing the network connection may fix this issue.
- Turn OFF the router/mode.
- Next, unplug the power cable from the router/modem and wait for several minutes.
- Now, you are ready to plug in the power cable and after 15 seconds Turn ON the router/modem.
Check the Range
If the Blink camera is not in the range of a WiFi network, then it would not work. Make sure, the Blink camera is within the range of the WiFi Network and the Sync module.
The defined range for a Blink camera to establish a stable connection with a Sync module and WiFi network is within a radius of 100 ft.
You can also check the signal strength of the established connection between the camera and the Sync module in the Blink app.
If the signal strength is less than 3 bars, then you need to move the sync module closer to the camera and the WiFi router to gain more signal strength.
- Launch the “Blink app”.
- Next, tap the “Settings” of the linked Blink camera.
- Further, proceed with tapping the “General Settings”.
- After that, go to the bottom to see the “Network” tab.
Now, here you will be able to see the signal strength of the connection between the camera and the sync module. Moreover, you can also check the WiFi signals here.
Remove and Re-add the Blink camera from the Blink app
If the issue remains intact, then you can opt for removing the Blink camera from the Blink app. By doing so, all the custom changes and preferences of the camera will vanish.
Hence, you can add the Blink camera again to the Blink app to make a fresh start. This process is very effective and can eliminate many issues.
Most of the users have confirmed, that deleting the Blink camera from the Blink app and then re-adding it again solves the battery-related issues.
- Launch the “Blink app”.
- Next, tap the “Settings” of the linked Blink camera.
- Further, proceed with tapping the “General Settings”.
- After that, go to the bottom and tap “Delete Device”.
In case, if the camera is offline then open the Blink app->Tap the “Camera Offline” button. After that, proceed by pressing the “Delete” button.
Once, you have removed the Blink camera from the Blink app, it is recommended to reset the camera to take a completely fresh start from scratch.
Else Wait for 5 minutes and then Add it again to the Blink app.
- Launch the “Blink app” and then tap the “+” icon located at the top right corner which indicates Add Device.
- From the list, choose the “Wireless Camera” option to connect it to a sync module.
- Now, you will be required to enter the “Device Serial Number” either of the two ways,
- By scanning the QR code located at the back of the device
- By manually entering the serial number
- At last, you will see the “Camera added successfully” message upon successful connection. Just press “Done” to confirm.
Update the Blink app
The outdated version of the app can also cause issues like this. To avoid any kind of issues on the Blink camera, the Blink app must be on the latest version.
Make sure, there are no pending updates available.
- Simply, open the “Play Store”.
- Search for the “Blink Home Monitor”.
- If there is any update available, then press the “Update” button.
Update the Blink Camera Firmware/Software
Apart from updating the Blink app, you must also upgrade your Blink camera to the latest firmware to avoid issues. The outdated firmware also creates compatibility issues.
- Launch the “Blink app”.
- Next, tap the “Settings” of the linked Blink camera.
- Further, locate and tap the “Firmware Updates” option.
- It will automatically search for any new firmware update and if available, then follow the on-screen instructions to download and install it.
Any kind of disruption during the updating process may cause issues. Ensure the WiFi network is stable. The Blink camera should also be connected to the internet and should be located within range of a WiFi Network.
Wait for the process to download and install the updates. It may take some time and upon completion, the app will inform you.
Factory Reset the Blink camera
In the end, you can opt for the factory reset operation if none of the above fixes works in your case. This method removes all the custom settings and configuration and restores it to the factory default settings.
You will also lose all the recorded videos available on the camera, hence you should take a complete backup to avoid data loss.
Once, you performed the factory reset operation, now you will set up the camera from scratch like you did when initially unboxing it.
- Power OFF your camera by pressing the “Power” button.
- Now, press and hold the “Reset” button for 25 seconds located at the back or bottom of the camera with the help of a Pin.
- After that, release the “Reset” button and the camera will begin the factory reset operation.
- Wait for the process to complete and then follow the on-screen instructions to set up the camera.
Final Words
If you are facing the Blink camera not working after a battery change issue, then inspect the batteries in the first place, whether they are fully charged.
Ensure, that the camera is within a range of a Sync module and WiFi router, the specified range is up to 100 ft. Try to refresh the WiFi network for a stable connection.
Make sure, the Blink app and the Blink camera are running on the latest version of the software to avoid any kind of issues.
At last, perform a factory reset on your Blink camera to restore the manufacturer’s default settings.