If you have shifted to a new home and found a Nest thermostat already installed in it, then you should perform a factory reset operation to remove the previous owner’s account.
This will wipe all the previous data including all the preferences and scheduling that were set before. Moreover, it will restore the Nest thermostat to the factory default settings and you will have to set it up from scratch.
How To Remove Previous Account From Nest Thermostat?
If the previous user forgot to remove his account from the Nest thermostat, then you won’t be able to operate it through the Nest app on your smartphone.
First of all, you will need to remove the previous owner’s account. It can be done easily by performing a factory reset operation.
This method will remove the previous owner’s account along with all the data. Moreover, It will restore all the settings to the factory default settings.
How To Factory Reset Nest Thermostat?
- Go to the “Menu” tab on your Nest Thermostat.
- Next, tap “Settings”.
- Further, locate and select the “Reset” option.
- Finally, select the “All Settings” option and proceed to confirm the process.
Wait for the process to complete, once it finishes, now it is under your control (New Homeowner). Now, it’s time to set up the Nest thermostat from scratch accordingly.
How To Setup/Configure Nest Thermostat from Scratch?
After you have removed the previous owner from the Nest thermostat, now you can add it to your account. Simply, follow the on-screen instructions in the Nest app to do so.
- Open the “Nest app” and then Sign in with your Google account.
- Further, tap “Add product”. This will launch the camera on your phone to scan the QR code on the thermostat.
- To retrieve the QR code, open the “Quick Menu” on your thermostat and then tap “Settings”.
- Now, select and press the “Nest app” to launch it.
- Finally, select the “QR code” option. It will come up with a unique QR code that you can scan with your phone camera.
Further, follow the on-screen instructions accordingly to complete the setup process.
You can also transfer a nest thermostat to a new homeowner if you have decided to shift to some other place.
Conclusion
If you have purchased a new home along with the Nest thermostat installed in it, then perform a factory reset operation on the device to remove the association of the previous owner’s account and data.
You can perform the factory reset operation on the Nest thermostat by opening the “Menu->Settings->Reset->Select All Settings”.