How to Fix it when Schlage Keypad Lock Keeps Spinning

Written by: Ahmad Aziz
Updated:
Reviewed by Editorial Team

Is your Schlage Keypad Lock keeps spinning and not working? This guide is for you.

Let’s begin troubleshooting!

Schlage Keypad Lock Keeps Spinning

When your Schlage Keypad lock keeps spinning and unable to unlock, all you need is to simply change your lock batteries.

You may also try factory resetting your Schlage lock if replacing the batteries does not work.

Change Batteries

As all the Schlage locks uses a motor to engage the deadbolt, which is powered by batteries, it is important to ensure that the batteries have a good charge.

To change the batteries of your Schlage lock, follow these steps:

Step 1: First, locate and remove the battery cover from your Schlage lock.

Step 2: Unplug the battery connector or holder.

Step 3: Now, remove the old battery and install the new one.

Step 4: Reconnect the battery connector to the new battery and install the battery cover.

Hopefully, after changing the battery, your Schlage lock will start working.

If your Schlage Keypad lock keeps spinning even after you replace the batteries with new one, try factory resetting it.

Factory Reset

By factory resetting your Schlage lock, all your settings will be erased and the lock will be restored to its original factory setting.

You will also need your lock programming code to reconfigure the lock after it is restored to its factory setting.

The programming code can be found on your lock user’s manual or at the back of the lock.

To factory reset your Schlage lock, follow these steps:

Step 1: First, disconnect the batteries from your lock.

Step 2: Now, press and hold the Schlage button on the lock for 5 seconds. You need to perform this step 4-5 times.

Step 3: Lastly, keep pressing and holding the Schlage button while reconnecting the batteries. When the batteries are connected, release the Schlage button.

Now, reconfigure your lock again using the default programming code.

Conclusion

If your Schlage Keypad lock keeps spinning and fails to unlock, then try these fixes:

  1. Change the lock batteries
  2. Factory reset your lock

I hope that with above mentioned solutions, you were able to fix your Schlage lock.

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