Need help connecting your Eufy doorbell to Alexa? This happens when your internet is not working, Eufy servers are down, or you have recently changed your doorbell name.
In this tutorial, I will share easy methods to troubleshoot this problem on your Eufy doorbell and get it working again with Alexa.
Eufy Doorbell not Connecting to Alexa
Before troubleshooting, make sure you have properly connected your Eufy doorbell to Alexa. If you are unsure how to do this, follow these steps:
Steps to Connect Eufy Doorbell to Alexa
- Download the eufySecurity app on your smartphone.
- On the first launch, you will be prompted to sign in to your Eufy account. If you don’t have one, create one.
- Once you are logged in, click on the “Add Device” button.
- Scan the QR code on the back of your Eufy doorbell.
- Follow the on-screen instructions.
- You will get a confirmation message once your Eufy doorbell is successfully connected to the app.
- Now, open the Alexa app on your phone. Select “Browse Skills” and then look for “eufySecurity”.
- You will find this under “Skills & Games”.
- Enable eufySecurity as a skill and then link your Eufy account with Alexa.
- Once your account is linked, select the Eufy Doorbell from your list of devices you want to connect to Alexa.
Now, if you did all the above steps correctly but still unable to connect your Eufy doorbell to Alexa, try the following troubleshooting methods:
Select the Right Eufy Skill
Alexa has 3 Eufy skills, namely:
- eufySecurity
- eufyHome
- eufyLife
To connect your Eufy doorbell to Alexa, you must select eufySecurity as a skill in the Alexa app. So, open the Alexa app and ensure you have selected the right Alexa skill.
Rename your Eufy Doorbell
Did you recently rename your Eufy doorbell? If that’s the case, you must re-configure it in both the eufySecurity app and the Alexa app.
If the doorbell still doesn’t show up in the app, try to power cycle it. To do that, turn it off for 5-10 minutes, then turn it On again.
If you are still experiencing problems, keep reading.
Check your Internet
Is your internet working? The Eufy doorbell uses the internet to establish a connection with Amazon Alexa. If your internet is not working, it won’t work with Alexa.
To ensure your internet connection works, try browsing any website on your phone while connected to the same WiFi network. If the website loads successfully, your internet is working correctly.
I’d also recommend power cycling your WiFi router. Here’s how to do that:
- Turn off your router.
- Disconnect it from the power source for 3 minutes.
- After 3 minutes, plug it back in and turn it On.
Conclusion
To conclude, when your Eufy doorbell can’t connect to Alexa, do the following:
- Select the right Eufy skill in Alexa app.
- Rename your Eufy doorbell
- Power cycle your router
If you’re still having difficulty connecting your Eufy doorbell to Alexa even after trying the steps mentioned above, contact Eufy customer support. You can get in touch with them at 1-800-988-7973 (USA).
